"Number doesn't exist"

A review of Royal Mail - Cambridge Sorting & Delivery Office by Mike written on Sunday 14th of November 2004

I got a letter asking me to contact the Royal Mail enquiry office about a parcel that was not delivered. The phone number on the letter (01223 448830) apparently doesn't exist! How is it possible that an official document sent out to a customer asking him to phone the office contains a disconnected phone number?.

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