"over 3 months for refund, still waiting....."

A review of Autoglass by Mrs Julia POTTS written on Tuesday 23rd of March 2004

In January I booked for a fitter for replacement widscreen,they couldn't come that day, or the next, so I provisionally booked them for the day after. £50.00 duly taken from my bank account immediately. I subsequently managed to get another firm to do the work the next day and attempted to cancel Autoglass. It was impossible to get through to the local office in Northampton, and eventually I got through to the National Number who assured me they would FAX the cancellation through and refund my money. One month passed, no refund. Phoned the local branch and was again assured it would be processed. Two months passed, still nothing. three months down the line I'm furious. If they can take your money instantly, why does it take in excess of three months to refund it?.

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Autoglass, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.