"A first class practice with good professional standards in all areas"

A review of Firs House Surgery by JJD written on Tuesday 25th of March 2014

Having worked in three practices before retirement, I probably have a reasonable base of experience from the other side of the Patient/practitioner divide to offer a professional assessment of the staff as well as the principals. First, and most important contact with reception staff creates a good impression; they are helpful and far removed from the concept of the dragon preventing one from seeing a doctor. The Senior Nurse is very skilful and, I would imagine, extremely reassuring to a nervous patient. I had reason to contact the Practice Manager, and I was impressed with her courtesy and competence and I am very well qualified to make that judgement. I have seen most of the present partners, and apart from one tentative diagnosis that subsequently proved slightly awry, I have been unfailingly impressed with their competence and helpfulness. All in all I would sum up the practice withe phrase " a class act".

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