"Offensive Sunday till staff"

A review of Aldi by Anonymous written on Sunday 11th of August 2013

We were abruptly told by a sullen Young female till check-out girl,that we were not allowed to pack our shopping into our trolley and that we had to pack our shopping on the ridiculously small ledge at the back of the shop!!!!

We questioned why just us,as at the adjacent till,the customers were packing their shopping into bags into their trolley?!

Neither manager nor this till girl could give us a reason,yet we were refused to be served due to this.

Previous visits to aldi have never told us this or refused to serve us just because we packed our groceries into bags first.

We would like an answer and are bewildered as to why you want to offer such bad customer service and risk upsetting your customers,who quite frankly have a wide choice of other supermarkets from which to choose from,and with politer and more helpful staff.

.

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