"B and Q self sevice a Joke"

A review of B & Q by Colin stanley written on Thursday 12th of November 2009

The Self service system is a joke. I am fed up with complaining at my local store. I appreciate these systems can and do work at the supermarkets but not when products are so variable in size and you always get a choice at the supermarket to use the manned or unmanned tills. I over hear so many others complaining too. You often see a large queue at the only manned till, even when the self service tills are vacant. I don’t think that B and Q are remotely interested in what their customers want only how they might cut costs. I have complained to their DIY.com web site. I have recently requested that they place a petition at their store exit to ask their customers opinion of the service. I think it may be enlightening to see the results..

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, B & Q, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.