"M and S profit from car parking"

A review of Marks & Spencer by Tracey Johnson written on Saturday 24th of October 2009

I've just shopped at M and S in Cleveleys (nr Blackpool) today. As there were no other spaces I parked in a disabled space. I have Multiple Sclerosis. As I can walk 100 yards I am not eligible for a disabled badge. The nearest car park meant a walk I could not manage because I have vertigo and an issue with continence.

I was in the store for less than 15 minutes, buying a plant and some cakes. When I got to my car and found the ticket I went back to the store and explained why I had parked where I had. The deputy manager had issued the ticket for £70. She refused to cancel it (though M & S Head Office have told me she did have the authority to do so, had she wanted to).

Yes, its my fault I parked there. No, I won't shop there again, but really, &70 for 15 minutes? Outrageous!.

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Marks & Spencer, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.