"You argument is hypocritical."

A review of B & Q by Patrick written on Wednesday 12th of August 2009

You just stated the service staff are to hand over each customer to a relevant member of staff > then you said they deal with a variety of issues - no they don't.

If a phone call comes in to B&Q - they transfer the call and if a customer has a complaint about a product from a particular department, they call a member of staff from that department to handle it.

THEY DO NOTHING.

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