"A good experience all round"

A review of Wests Renault Sales by Tim written on Monday 12th of February 2007

I've bought my last two cars from Wests and have found them to be excellent both on sales and aftercare.

Both times I've bought I have dealt with the same person and both times he has listened to what I wanted and not sold me any extras I didn't, likwise with the finance.

Fortunately I haven't had much cause to deal with the service department but the times I have they have been courteous and efficient, usually with a follow up call after a few days. The last time I hade my (previous) car serviced they had no courtesy car available but prioritised the service and had it done in an hour and a half while I drank free coffee in service reception. While I was there a customer came in with his Scenic to be repaired after another driver had run into him. His wife was disabled and the service department did not have a suitable courtesy car for him, so a technician was duly dispatched to rent a scenic or similar for him at no cost.

I would definately buy another car from them, in fact they have an ex-demo Clio 197 I'm interested in at the moment .

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